We handle small business IT onsite in the Inland Empire

Sam works out of Redlands and has been doing this for over 25 years. He answers the phone himself — and if you don’t reach him by the third ring, expect a callback within five minutes.

America’s top brain surgeons are overwhelmed by their IT infrastructure

Here’s what we often hear from medical offices:

Cybersecurity concerns

Productivity losses due to downtime

Loss of sanity when my client data was lost

Two photographs side by side: on the left a surgeon in scrubs operating with complete concentration, on the right the same surgeon at a desk with his head in his hand, defeated by a computer.
Two photographs side by side: on the left an attorney punching the air in triumph after winning in court, on the right the same attorney at his desk with both hands on his head, facing a monitor showing a blue error screen.

America’s top lawyer surprised to discover data backup hasn’t run in 8 months

Here’s what we usually find when we take over a small practice:

Data backups that quietly stopped running

Business email down in the middle of a filing

Case files saved to one person’s desktop

Here’s what clients say

“I have a sales representative agency in the interior design field, with five staff members all working from home offices across the West Coast. Sam has been patient, proactive, and generous with set-up, support, and recommendations to improve our process. He attends our annual team meeting to work with each staff member to address individual needs. Sam is terrific, and I recommend him highly.”
“I’m a fan. I was always able to handle my own IT needs when I was practicing law as a solo, but now that my practice has grown, I need help. Sam is that help. He’s there when I need him, he’s smart, he’s quick, he knows both mac and windows, and he’s fun to spend time with. And on top of all that, he lets me call him Finkel. I vote yes on Sam.”
“We have been through so many IT people, you know the kind, the brother of a friend who is between jobs or trying to make IT their career. … I am happy to report he is as good as everyone says he is. His communication has been timely, the can-do attitude is appreciated, and the computers in the office are working like a charm. He is putting the office computers and network on a monthly program, which was why I chose him in the first place.”
“He has helped us with networking issues, automated backup solutions, exchange server setup … He recently made changes to his backup provider that actually lowered my monthly cost. I loved that he proactively let me know that the new provider was less expensive, and willingly passed his savings along to me.”
“Sam looked at the current installation, and provided a quote for the upgraded service, the very next day. … Documentation was provided with pictures and arrows, a really top-notch job done on docs. I really have an appreciation of that because this is an area most techs drop the ball on.”
“Mom has a sprawling 100 year old Spanish style home in Redlands with thick plaster and concrete walls. The Wi-Fi did not penetrate farther than the next room. … He guided us through the purchase of the right hardware and now my mom has 400+ mbs speeds in most of the house. He usually does business internet systems but came up to the house and consulted then installed a week later.”
Rated 5.0 from 31 reviews on Yelp

Every quote above links to the review it came from. They go back to 2008, so the older ones use Finkeltron — what the business was called before it became Silver Smith Solutions.

Does all this sound a little foreign?

If you have an issue or need support with something related to your computer systems, network, data, email, or phone systems — we can probably help.

Just give us a call and we can talk through it!

- Sam Lewis, Owner / Founder

909-363-6233 Tap to call